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Basics of a questionnaire survey with PS QUAESTIO PRO
The goal of computer software is to support the user at work. The PS QUAESTIO PRO platform is no di…
Net Promoter Score (NPS)
Customer satisfaction and loyalty surveys are now an integral part of a business focused on growth …
Customer Effort Score (CES)
The Customer Effort Score (CES) is, along with the Net Promoter Score (NPS) and Customer Satisfacti…
Customer Satisfaction Index (CSI)
The Customer Satisfaction Index (CSI), or Consumer Satisfaction Index, is a method used in marketin…