Blog

Home Blog
Customer Effort Score (CES)

Customer Effort Score (CES)

The Customer Effort Score (CES) is, along with the Net Promoter Score (NPS) and Customer Satisfaction (CSAT), one of the main indicators related to customer satisfaction.

Read more
Factor analysis

Factor analysis

The aim of factor analysis is to explain as much of the variability as possible with as few variables as possible.

Read more
Net Promoter Score (NPS)

Net Promoter Score (NPS)

Customer satisfaction and loyalty surveys are now an integral part of a business focused on growth and building competitive advantage. The NPS index, which is an acronym for Net Promoter Score, is now the standard in this area.

Read more
Column chart, bar chart and histogram

Column chart, bar chart and histogram

Column and bar charts have long been some of the most popular ways of visualising data. Before deciding to use any of them, it is worth taking a closer look at them.

Read more
Scatter plot

Scatter plot

A scatterplot (also otherwise known as a dot plot or scatterplot) is a graph with two perpendicular axes on which two variables are presented.

Read more
Integrating business intelligence with data science: PS IMAGO PRO and PS CLEMENTINE PRO

Integrating business intelligence with data science: PS IMAGO PRO and PS CLEMENTINE PRO

A complex knowledge management system requires integration, namely the integration of multiple and diverse processes, and the integration of the tools responsible for those processes. In practice, how can we create a complete analytical system that not only takes advantage of modern algorithms, but…

Read more
Python in PS CLEMENTINE PRO

Python in PS CLEMENTINE PRO

Over the years, IBM SPSS Modeler® (formerly Clementine) earned the reputation of being the model open environment across data mining platforms.

Read more
Accessibility settings
Line height
Letter spacing
No animations
Reading line
Speech
No images
Focus on content
Bigger cursor
Hotkeys